Privacy Policy & Data Security

Last Updated: September 01, 2026

1. Introduction

Velnix Soft ("we", "our", or "us") provides website development, non-profit software systems, and digital automation solutions to non-governmental organizations (NGOs), charitable trusts, societies, and foundations. This Privacy Policy outlines how we collect, store, process, and safeguard personal and organizational data when you visit our website (https://velnixsoft.com) or deploy our software solutions.

2. Information We Collect

We may collect information in the following categories:

• Inquiry & Consultation Information: Name, organization name, official email address, phone/WhatsApp number, and specific software requirements submitted via contact or demo forms.
• Client Organization Data: Information provided by client organizations during deployment, such as registered organization details, authorized trustee contacts, and billing information.
• Technical & Log Data: Browser user-agent, IP address, referral URLs, and interactions on our website to optimize platform performance and security.

3. How We Use Information

We use collected data solely to:

• Deliver customized software demonstrations, technical consultations, and proposals.
• Deploy, configure, and maintain NGO website and software solutions.
• Provide technical customer support, updates, and service announcements.
• Prevent malicious traffic, unauthorized system access, and security breaches.

4. Client Donor Data Confidentiality & Non-Disclosure

We treat our clients' donor records, member lists, and financial accounts with absolute confidentiality. Velnix Soft never sells, rents, monetizes, or shares client donor data with any third-party advertisers or data brokers. All donor data entered into your dedicated software instance remains the exclusive property of your organization.

5. Security Standards & Infrastructure

We employ industry-standard administrative, physical, and technical safeguards including SSL/TLS 256-bit encryption for all data in transit, hardened database access controls, role-based permission tiers, and automated daily backups.

6. Third-Party Integrations

Our solutions integrate with reputable third-party service providers (such as RBI-authorized payment gateways like Razorpay, Cashfree, and PayU, and SMS/WhatsApp gateway providers). Interactions with these third parties are subject to their respective terms and privacy policies.

7. Contact Our Data Protection Team

For inquiries regarding this Privacy Policy or your organization's data, please contact: